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Contact Us

Get in touch. From coverage to claims we’re here to help.

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Customer Service

For information about our TD insurance products give us a call:


Monday to Friday from 8 a.m. to 8 p.m.
Saturday from 9 a.m. to 4 p.m.

Claims Service

To report or file a claim, call our toll-free claims service number:


At your service 24/7

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For questions about an existing policy or to get a quote and purchase a policy.


Monday to Saturday from 8 a.m. to 9 p.m.

In Case of Emergency View Details

Emergency Assistance Centre:

1-800-359-6704 North America

or call collect 416-977-5040 anywhere else.

Get a term life insurance quote with the option to apply online.

Life changes. So does your need for life insurance.

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For any questions related to:

  • Term Life insurance
  • Critical Illness Insurance
  • Critical Accident Insurance
  • Accidental Death Insurance
  • Accident and Sickness Hospitalization


Monday to Friday from 8 a.m. to 8 p.m.

Life and Health Claims

To report or file a claim, call toll-free:


It’s important to know that you need to contact the Emergency Assistance Centre within 48 hours of hospital admission, or as soon as is reasonably possible. A delay could limit the maximum benefit payable under the policy to 80% of eligible medical emergency expenses, to a maximum of $30,000.

Let us help you resolve a concern

At TD Insurance we stand with you and are committed to providing you with the best customer experience we can. Your confidence and trust are extremely important to us. If you have a concern about TD Insurance or the service you have received we want to work with you to resolve it as efficiently as possible.

Learn about problem resolution at TD

Email Us?

Want to send us a confidential email? Sign in to MyInsurance
If you would like to send us a general email, please click on the following link. Email Us

Reminder: If your request requires the disclosure of confidential, account, order-related or personal information for resolution, please call us, as email is not a secure method of communication.

TD Insurance collectively refers to all of the insurance entities within TD Bank Group, one of Canada’s largest financial services organizations. You may consult the TD Canada Trust telephone directory to contact our other service offerings or visit our corporate website. You may also visit Our Companies for more information