On-site claims advisors, auto repairs, and rentals under one roof

You could always choose to visit your local shop, but when you need to complete a car insurance claim, the right support can really make a difference. After you've reported your claim, TD Insurance Auto Centres are the only one-stop solution with on-site claims advisors, repairs and rentals to help get you back on the road. Whether you drive or own an electric, hybrid or gas-powered vehicle, we’re ready to guide you through the process.

You can also relax in our lounge with a free beverage and WiFi while our team takes care of everything else.

  • On-site Claims Advisor

    Enjoy the confidence you get of having an on-site advisor walk you through every step of the car insurance claim process.

  • On-site Certified Repair Technicians

    Whether you have a gas, a hybrid, or an electric vehicle, technicians are certified to help you get back on the road with confidence.

  • On-site car rentals

    We can provide you with a rental while your vehicle is being repaired following a claim.1

Auto Centre steps after you make a claim

  1. Start your claim using the mobile app or call 1-866-454-8910. Then, we’ll book an appointment at the Auto Centre closest to you.

  2. While we are completing repairs on your car, we’ll help you get back on the road with a rental vehicle*.

  3. When your car is ready for pickup, we’ll show you the repairs, make sure you’re satisfied with our work, and then you’re back to driving!

Learn more about the Claims Experience

The right help when you need it most

  • Committed to our customers

    As a TD Insurance customer, you’ll have the help you need, when you need it most.

  • Here for you when it matters most

    With our one-stop Auto Centres located across Canada, let us be there for you.

  • Designed to fit your needs

    You're free to choose the service you want - a TD Insurance Auto Centre, one of our preferred vendors, or an auto shop of your choice.


Experience more with TD Insurance

That means getting to use tools like:

With our Auto Centres and tools like these, you can complete your car claims process with less stress and get back to what matters most.

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1 If you have Rental or Loss of Use coverage, your rental is covered and you can keep it until your vehicle is repaired or until your coverage limit has been reached, whichever comes first. If your coverage plan does not include rentals, this will be an additional expense.

The content on this page is for general information purposes only and does not constitute legal advice. Coverages described herein may be subject to additional eligibility criteria, limitations and exclusions. In the event you make a claim, potential indemnification is also subject to the receivability of the claim and the type of coverage you bought.

In the case of conflict between the content on this page and your policy wordings, your policy wordings shall take precedence. Please speak to an Advisor or consult your policy wordings for further details.

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