Get help with your auto insurance

Choose from self-serve options to make managing your policy easier.

  • Login to MyInsurance

    Manage policies, make payments and view policy documents with MyInsurance. Still have questions? Login and chat with a licensed TD Insurance Advisor, all from the comfort of your couch.

  • Register for MyInsurance

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Manage your auto insurance online or in our mobile app

  • View and download policy documents

    Instantly download your auto insurance pink card and policy documents.

  • Update your billing

    Update your billing details and auto insurance payment plan.

  • Review and make changes to your policy

    View your auto insurance policy details and make changes to coverage, vehicles or drivers.

  • Make a claim

    Start an auto insurance claim anytime, anywhere in our mobile app or by calling us.

Frequently asked questions

The cost of car insurance is different for every person. We consider a number of factors when calculating your car insurance premiums. These include:

  • Your car
  • How much you drive
  • How you use your vehicle
  • Your driving record
  • Where you live
  • The coverage you choose


Comprehensive insurance is additional coverage that protects your car from loss or damage not typically covered by Collision coverage.

This means your car is protected from things out of your control, such as:

  • Car theft/attempted theft
  • Vandalism
  • Damage caused from falling trees or objects
  • Damage caused by an animal
  • Weather-related damage from lightning, windstorms, hail, rising water, earthquakes or fire


A deductible is the amount of money you agree to pay out-of-pocket when making a claim under your policy. We will pay the remainder of the claim up to any applicable limits as outlined in your policy.

Typically, your insurance company will deduct the deductible amount from any settlement paid. For example, after the car repairs are complete, we will pay the repair shop directly minus your deductible. You are responsible for paying the deductible amount directly to the repair shop.


There is mandatory coverage, that is regulated by the province or territory you live in. And then there's optional insurance that you can add on to your policy.

Liability insurance is mandatory, it financially protects you if you are held responsible for damages and injuries to a third party or a third party's property. Accident Benefits is also mandatory in several provinces. It covers medical expenses, income replacement, and other benefits to help you recover from an accident.

Damage to your car after a collision with another car or object, like a tree or pothole, is covered by Collision, which is optional. Comprehensive is also optional and covers damage or loss to your vehicle from causes other than Collision, like fire, theft, or hail.


Collision insurance is a type of coverage. Let's say your car came into contact with another vehicle, or object (for example, underground parking post, garage door, street sign), and was damaged. If you had collision coverage, the cost to repair or replace your vehicle would be taken care of1.

Specific benefits vary by province, but the overall benefit of having Collision coverage is that you minimize out-of-pocket expenses2, except for the deductible and perhaps, a rental car.


Digital pink cards can be downloaded to either your phone's mobile wallet or to the digital wallet within the TD Insurance app.

When you download your pink card you have the ability access it from the lock screen to restrict access to anything else on your phone and also pause on-screen notifications.

We also offer a step-by-step tutorial available through our Digital Academy on how to add your digital pink card to your mobile wallet.


  • MyInsurance online tutorials

    Our Digital Academy offers tutorials on how to use MyInsurance online or in our mobile app to get a quote, purchase and manage your policy, download your pink card and more.

  • Learning Centre

    Our Learning Centre features tips and advice to help you get the most out of your coverage, become a better driver and more knowledgeable about car ownership.

Didn't find what you're looking for? Call us.

  • Speak with a licensed TD Insurance Advisor

    Monday – Friday from 8 a.m. to 8 p.m.
    Saturday from 9 a.m. to 4 p.m.

  • University students, alumni & professionals

    Monday – Friday from 8 a.m. to 8 p.m.
    Saturday from 9 a.m. to 4 p.m.

  • Begin an auto insurance claim

    24 hours-a-day, 7 days-a-week

1 You would still have to pay the deductible stated in your insurance policy. Please refer to your insurance certificate for further details.

2 Please refer to your policy for further details regarding specific benefits for your province.