Get help with your life insurance policy

Arrange a call with us, learn how to make a claim or calculate the coverage you need.

  • Schedule a call

    Arrange for one of our TD Life Insurance licensed advisors to contact you at a time that's convenient for you.
    Monday – Friday from
    8 a.m. to 10 p.m. ET
    Saturday from 10 a.m. to 6 p.m. ET

  • Learn how to submit a claim

    Get information about our claims process including forms to complete, contact numbers, mailing addresses and times to reach us.

  • Calculate the coverage you need

    Use our TD Life Insurance Calculator tool to help you decide how much coverage you might need to help protect you and your loved ones.

Frequently asked questions

In general, a life insurance policy is a contract between you and an insurance company. You agree to make regular premium payments and in return, the insurance company agrees to pay out a tax-free lump sum amount to your beneficiary upon your death, subject to the claim meeting the terms of the policy. You choose the amount that will be paid out to your beneficiary during the application process.

The right time to get life insurance can be different for different people. One factor to consider when thinking about getting life insurance is whether you have dependents or others who rely on you for their financial security.

Some people inquire about life insurance during major life events, such as:

There are also a number of reasons to consider purchasing life insurance at a young age.

We understand that different life stages present their own unique needs. TD Insurance offers several Term Life Insurance plans.

Learn more about your options with TD Life Insurance.

How long you need life insurance for will depend on your specific circumstances.

Some factors to think about when you estimate how long you need life insurance for could include:

  • The reasons why you’re thinking about getting life insurance
  • Do you have any long-term financial obligations?

For example, if you have a 20-year mortgage, it might make sense for you to get a 20-year term life insurance policy.

Learn more about your options with TD Life Insurance.

Health information is required to ensure you are eligible for coverage and may also be used to investigate and adjudicate your claims, and to help manage and assess our risks.

Your sex, age, amount of coverage you’re applying for, health status and medical history will all be reviewed to determine whether a medical exam is required.

If it is determined that a medical exam is required, we will arrange for an in-person visit with a nurse at no cost to you.

Employer group life insurance provides affordable coverage based on your salary. However, it may not be enough for all your financial needs, and it doesn’t go with you if you change jobs.

You can apply for additional coverage to supplement your employer group life insurance with TD Insurance.

If you’re young and healthy, you’re more likely to pay lower premiums. Your premiums won’t increase for the length of each policy term1. If you have aging parents who rely on you for your income or want children in the future, term life insurance will help safeguard their financial security.

  • TD Insurance claims page

    Our aim is for your claims experience to be seamless. Visit our TD Insurance claims page before you submit a claim to help you file it correctly.

  • Life Insurance tips

    View our insurance tips and articles to learn more about  our life insurance coverage and benefits.

Didn't find what you're looking for? Reach out.

  • Call us

    TD Life Insurance licensed advisors are ready to answer your questions and help you get started.

    TTY 1-800-855-0511
    Monday – Friday from 8 a.m. - 10 p.m. ET
    Saturday from 10 a.m. - 6 p.m. ET
    For residents of Quebec: Monday – Friday 9 a.m. to 5 p.m.

  • Mailing address 

    (Please mail documents to this address)
    TD Life Insurance Company
    PO Box 1 TD Centre
    Toronto, Ontario
    M5K 1A2

  • TD Assurance Agency Inc. 

    (Please mail documents to the PO Box address)
    2990 Pierre-Peladeau, Suite 200
    Laval, Quebec
    H7T OB1

Learn more about TD Insurance's Life Insurance Ratios Public Disclosure here.

1 Premiums do not increase for the duration of the policy's term. The premium will increase when your term renews.