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Auto Insurance Claims - Damaged Windshield

My windshield is damaged. What now?

If your windshield is broken or cracked, we'll help you understand your coverage and work with you to get you back on the road quickly. Here's a quick overview of the 2- step process:

Step 1
Step 1:

Contact us

  • Call us at 1-866-454-8910 to report the damage.

If you can't drive your car

If your car is not safe to drive, we'll work with you during that initial call to have it towed to a safe location.

Step 2
Step 2:

Get your windshield fixed or replaced

Our national glass repair provider will coordinate the repair and/or replacement of your windshield.


Windshield can be repaired

Chips and small cracks are often repairable quickly and easily. If your windshield can be repaired, the deductible does not apply


Windshield must be replaced

If your windshield needs to be replaced our glass repair provider will coordinate the replacement with you. Please note, if you have glass coverage, the applicable deductible will apply.


Please note that the scenarios above are for information purposes only and do not constitute a legal opinion on the various types of coverage discussed. Individual circumstances may affect your coverage. In case of discrepancy between the information contained herein and your policy, the policy prevails.

Preventative tips

Checklist on winter car tune-up