You may need to make a home insurance claim if there has been damage to your home or if there has been a loss or damage to the items in your home. Damage and loss to your home and personal items can occur due to a variety of reasons, including but not limited to fire, water, wind, sewage backup, or burglary.
Regardless of the reason for the damage or loss, remember that safety comes first. This means that you should not enter or remain in your home if there is a fire, overflow of water near an electrical source, or if the stability of your roof is in question due to unfavourable weather conditions. You also should not enter your home if upon arrival, you find that your home has been broken into. Call 911 and always make sure you are in a safe place while you wait for the police, fire department, and ambulance to arrive.
If you are able to safely prevent further damage from occurring, do what you reasonably can to protect your property. Take steps to keep undamaged items safe by turning off electrical and water sources to prevent further damage. However, this should only be done if it can be executed safely.