Need to file a claim?
We'll make it easy for you
every step of the way.

Find the claim scenario closest to your situation.

Report a Claim

To report or file a claim, you'll need to contact our call center.

Home, Auto, Motorcycle and Recreational Vehicles

Life and Health, Travel Medical and Credit Protection

Our claims scenarios offer an overview of what to expect when you report a claim, and how we will help.


Our Claims Process Demystified

A step-by-step overview of some of
our top claims scenarios.

When Severe Weather Hits

Our teams work around-the-clock to
assist clients through the claims
process during severe weather
situations. Learn more

Download a Claim Form

As part of the claims process, you may
be required to submit a form. You can
find the most common forms online.

Craig Richardson joined TD in 2000, and leads Claims Operations, which handles Automobile, Residential, and Life and Health claims across Canada. Based in Toronto, Craig brings over 20 years of experience to the business and a passion for delivering exceptional customer care. Craig and his team are always interested in hearing from TD Insurance customers about their claims experiences.

Craig Richardson, Vice President, Claims Operations