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Three steps to submit a claim

Follow these step-by-step instructions to submit your Life Insurance claim.

  1. Download and complete form

    Download, complete and print your claim form or call us at 1-877-397-4187 to have it mailed to you. We're ready to help you Monday to Friday 8 a.m. to 10 p.m. and Saturday 10 a.m. to 6 p.m. EST

  2. Submit form 

    Follow the instructions on the claim form and ensure it is completed in full to avoid delays. Return with required supporting documentation.

    Send the original claim form and required documentation to:

    TD Life Insurance Company – Claims Department
    101 McNabb St
    Markham, ON
    L3R 4H8
    Canada

  3. We'll take it from there

    Once received, we'll review your claim. We may contact you for additional information that may be required. We will advise you of our decision in writing.

  1. Download and complete form

    Download, complete and print your claim form or call us at 1-877-397-4187 to have it mailed to you. We're ready to help you Monday to Friday 8 a.m. to 10 p.m. and Saturday 10 a.m. to 6 p.m. EST

  2. Submit form 

    Follow the instructions on the claim form and ensure it is completed in full to avoid delays. Return with required supporting documentation.

    Send the original claim form and required documentation to:

    TD Life Insurance Company – Claims Department
    101 McNabb St
    Markham, ON
    L3R 4H8
    Canada

    We recommend that you keep a copy of all the forms and supporting documents for future reference.

  3. We'll take it from there

    Once received, we'll review your claim. We may contact you for additional information that may be required. We will advise you of our decision in writing.

We recommend that you keep a copy of all the forms and supporting documents for future reference.



Frequently asked questions

TD Insurance is part of the TD Bank Group. Over time, we hope to offer our clients more integrated functions with TD Bank and through online services. However, there are certain types of integration between a bank and a bank-owned insurance company that are not allowed by federal legislation such as the Bank Act and regulatory bodies. For example, we can't sell home and auto insurance in a bank branch. Any integration with TD Bank that we initiate in the future will comply with all of the relevant legislation.