Accidental Death Insurance FAQs

Have questions about Accidental Death coverage?

Here are the most Frequently Asked Questions

Q Why is Accidental Death Insurance important?

A It’s important to appreciate that fatal accidents can happen to anyone. Accidents are in the top 5 leading causes of deaths in Canada.1 These deaths often create serious financial consequences for loved ones left behind. TD Accidental Death Insurance Plan2 will help support your family financially in the event of your accidental death.

Q When does my coverage begin?

A Your coverage begins on the effective date of your Certificate of Insurance.

Note: This is the current sample Insurance Certificate Package for Accidental Death Insurance Plan in use by TD Insurance. If you have any questions regarding the TD Accidental Death Insurance Plan, please call to speak to an advisor, toll-free, at 1-888-788-0839 Monday to Friday 8 a.m. to 10 p.m. and Saturday 9 a.m. to 6 p.m. EST.

Q What are my benefits?

A You have coverage for the Accidental Death Insurance benefit, common carrier benefit and hospital indemnity benefit, as outlined in your Certificate of Insurance, subject to the terms and conditions specified.

Q Who receives the benefit?

A The benefit is paid directly to the primary insured, the primary insured's beneficiary(ies), or the primary insured's estate if no beneficiary(ies) are elected.

Q Can I change my beneficiary?

A You have the right to change your beneficiary(ies). Simply complete the "Beneficiary Designation Form" on your Certificate of Insurance and return it to us in the postage-paid envelope provided with the same document.

Q How are premiums paid?

A Your premium payment will be automatically withdrawn from the account you’ve designated. To change your payment account, please call us at 1-888-788-0839, Monday to Friday, 8:00 a.m. to 10:00 p.m. (ET). And Saturdays 9 a.m. to 6 p.m. (ET).

Q My premiums are low now, but will they increase in the future?

A Your premiums are group premiums designed to make this coverage affordable for TD Bank Group customers. Your premiums will not increase because of changes in your age or health. Premiums can only change if they change for all insured persons under the policy. For additional details, please refer to the Certificate of Insurance.

Q How will my beneficiary(ies) know if they are eligible to make a claim?

A As set out in the Certificate of Insurance, in the event of an accidental death, a claim can be filed. Claim forms are available by calling us at 1-888-788-0839.

Q Will I have to pay taxes on any of the benefits I might receive?

A No. Under existing Canadian tax laws, all payments under the TD Accidental Death Insurance Plan are tax free.

Q Who do I contact for more information?

A For information or questions on your TD Accidental Death Insurance Plan coverage, please contact us at

1Leading causes of death in Canada. Statistics Canada, 2016. See:
2Underwritten by TD Life Insurance Company. This product is exclusively for clients of TD Bank Group.