Key Steps To Take After A Flood

Even best-laid plans to prevent water damage can be met with unexpected results. We understand that working through the aftermath of a flood or water-damaged property can come with stress and confusion. That’s why we’ve put together a helpful guide laying out steps, solutions and things to consider during the recovery process. Also, we encourage you to contact your TD Home Insurance provider to ensure you have the appropriate water damage coverage.

What You Should Do When Returning To Your Home

  •   Only re-enter your home when it’s safe to do so. If you encounter any structural damage, leave immediately.
  •   If the main power switch in your home was not shut off before flooding, have a certified electrician confirm that your home is safe before re-entry. Stay away from electrical switches and devices until your electrical system has been properly checked by a certified electrician.
  •   Keep an eye out for any left-behind debris (like glass or sewage) that could pose a serious health risk.
  •   Make sure to shut off any interior water sources.
  •   Steer clear of water-soaked ceilings. They could collapse at any time.
  •   Keep track of what's been damaged, destroyed or lost by compiling a written inventory of what's been affected and have a stockpile of photos of your home too so you won't have to go by memory to note what's been changed.

What You Should Do During The Clean-Up Process

  •   Looking to make a claim or get advice following a flood? TD Insurance Advisors are available to take your call. You can reach us by dialling 1-866-848-9744 to get in contact with our 24/7 claims support line and are available to answer your insurance questions when you call 1-877-777-7136, Monday to Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 4 p.m. We can also dispatch emergency services when needed and provide solutions that put your safety first.
  •   Protect your health. Use proper equipment (like masks and gloves) to stay safe.
  •   Look for mold contamination and document it.
  •   Air out or dehumidify your home.
  •   After drying your home, rinse/clean your floors as quickly as possible.
  •   Take your carpets outside to dry.
  •   Disinfect your floor drains.
  •   Remove damaged and dirty material.
  •   Don’t handle items contaminated with sewer backup.
  •   Inspect walls or drywall for water damage.