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Due to provincial legislation, TD Insurance does not offer personal lines automobile insurance products in British Columbia, Manitoba, or Saskatchewan.
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Featured Videos
Auto Claims Experience
Learn about auto claims and TD Insurance Auto Centres with claims advisors, repairs, rentals all in one place. This video is an excerpt of a TD Insurance interview with Breakfast Television.
Business Insurance Coverage Options
Learn about Small Business Insurance. This video is an excerpt of a TD Insurance interview with Breakfast Television.
5 Common Questions About Travel Insurance
Get answers to some of the common travel insurance questions.
What is Car Insurance and What Does It Cover?
Want to know more about premiums and deductibles? Learn the basics about car insurance here.
Vacation Preparation Tips for Home & Car
Tips to help protect your home & car while on vacation. This video is an excerpt of a TD Insurance interview with Breakfast Television.
What are Car Insurance Premiums?
Learn about what is a premium and what are the common factors that could affect the amount.
What to Consider About Rental Car Insurance
Find out if your car insurance also covers rental cars as it depends on what type of coverage you have.
How to Manage My Insurance with TD Insurance App
With the TD Insurance app you can carry a digital pink card, manage your policies, and even start a claim.
Factors that Impact Car Insurance Premiums
Learn about the common factors that could affect your car insurance premium. This video is an excerpt of a TD Insurance interview with Breakfast Television.
Tips to Help Prevent Car Theft
Get tips and information on how your car insurance can protect you in case of car theft. This video is an excerpt of a TD Insurance interview with Breakfast Television.
Insuring Your Hybrid or Electric Vehicle
Learn more about our insurance coverage options for you electric or hybrid vehicle. This video is an excerpt of a TD Insurance interview with Breakfast Television.
Winter Weather Tips to Prepare Your Car and Home
Get tips and information on how to prepare your home and car for winter weather. This video is an excerpt of a TD Insurance interview with Breakfast Television.
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Transcript
Breakfast Television Segment: Auto Claims Experience (February 12, 2025)
DEVO:
Good morning. Welcome back to Breakfast Television. Melanie Ing, Devo Brown here with you.
In winter, driving conditions can be less than perfect, and today is one of those days, where you're going to see snow, ice, rain, slush, and they all pose challenges to those behind the wheel, causing more car accidents than previous seasons.
So, here to walk us through the auto claims process, in the event you find yourself in a car accident is Vice President of TD Insurance, Natalie Simms. Good morning, and welcome.
NATALIE:
Good morning.
MELANIE:
Wow, this is the perfect timing to have this conversation. Knock on wood, there aren't the
accidents that happen out there. Sadly, we know it's going to happen, so, the process can feel overwhelming. Let's talk a little bit about what would happen if your vehicle got damaged in an accident. What should we be doing?
NATALIE:
The first thing, you're obviously going to pull over, and you're going to really assess the situation. Are there any injuries that require you to call 911? Once you're safe, it's actually now time to start your auto claim process.
We understand that car accidents can be stressful, but of course, making a claim doesn't have to be. Our TD Insurance customers can start their claim online, through the TD Insurance app, or by calling us. The claim process is really important. It includes roadside towing, as well as photo-based estimating, where our customers can upload photos of their car's damage.
And finally, it's time to make an appointment. You can make an appointment at a TD Insurance Auto Centre closest to you. You can choose a repair shop from within our preferred and trusted vendor network. Or, of course, you can always choose your own personal favourite auto body shop. Again, making sure that you have all the options.
DEVO:
So, that's the start of the claim process. Now, the car repair process, what happens there, and what's next?
NATALIE:
So, there's really two options. So, if you're choosing a TD Insurance Auto Centre, or, one of those shops from within our preferred vendor network, your repair receives a lifetime workmanship warranty for the duration that you own your car and remain insured with us. If you are choosing a repair shop of your preference, you can expect that a TD Insurance Auto Appraiser will make an appointment to assess the damage and ensure that we answer any questions that you have. Again, every single accident and situation is completely unique, that's why repair timelines vary. Depends on the extent of damage to your vehicle, as well as parts availability, among other factors.
Here's the good news. We keep you up to date at every step along the way. And, if you're one of our customers, you can actually check the status of your auto claim online through our app, or, of course, by contacting your claims advisor.
MELANIE:
Yeah, because the entire process is anxiety inducing. It's really scary if you were to happen to get into an accident. So, all right, so now we're taking you through step one. Step two. The part that goes through my mind always, is like, what's going to happen with my premiums? Is everything going to go up? Oh no. And then you start to freak out a little bit. So walk us through that.
NATALIE:
So, there's obviously many factors that go into determining your auto insurance premium. It includes the type of accident you were just in, and, also, whether or not you were at fault. So, here's the thing. At TD Insurance, we understand that good drivers can have bad luck from time to time. That's why we offer accident or collision forgiveness.
So, if you are actually retaining this coverage, so, if you're eligible for it, and you're carrying it, here's the good news. Your insurance premium will not increase for your first fully or partially at-fault accident upon your policy renewal.
MELANIE:
Oh, wow. That's good to know.
NATALIE:
It's a good coverage.
DEVO:
The TD Auto Centres. These are important. Why are they so important and play such a big role in the recovery process?
NATALIE:
So, we have 25 TD Insurance Auto Centres across the country, and they're designed specifically to meet all of the convenient needs of our customers, in one shop, under one roof. So, our TD Insurance customers can expect to receive a dedicated claims advisor to guide them through the entire unique claims process. They'll also receive access, obviously, to a certified repair technician. Very important. And, lastly, car rental, under that one roof in our auto centre, so that they are, again, driving, living their best life, but seamlessly, at that TD Insurance Auto Centre, as long as it aligns with the coverage that they've selected. That is how TD Insurance Auto Centres make car repairs easy for our customers.
MELANIE:
Yeah, we like easy, right? More information, where can people go?
NATALIE:
Check us out at tdinsurance.com/claims.
MELANIE:
Thank you so much.
NATALIE:
Thank you.
Transcript
- Hi, I'm Annie Campoli at TD Insurance. I'm here to answer some common questions about travel insurance, so let's get right into it. Travel insurance provides coverage for certain unexpected expenses while you're traveling. It may cover a lot of different situations, such as trip cancellations, trip interruptions, medical emergencies, or even lost luggage. These risks can be costly when you're traveling outside of your home province. With travel insurance, you get coverage for eligible expenses. Your coverage may also offer 24/7 emergency assistance by phone worldwide. Travel insurance may seem like an extra cost, but it can help you save in the long run by covering unexpected expenses that can happen because of a covered event. Choosing the right travel insurance plan is so important. Start by asking yourself some questions about your trip. Who are you traveling with? Will you be traveling often? How long is your trip? Do you want coverage for medical or non-medical expenses or even both? You also want to review any other travel insurance policies you may have, including travel benefits from your work or credit card. Your existing insurance may offer coverage for some or all of your trip needs, like medical and non-medical expenses. If you know what coverage you already have, you can buy only what you need. Compare different travel insurance plans and pick the one that best fits your needs. In the case of travel medical insurance, you can buy the plan even on the date of your departure. But if you're interested in protecting your trip, consider getting trip cancellation or trip interruption insurance as soon as you book your trip. That will cover sudden events like injuries or severe weather that can cancel your trip. Applying for a TD Insurance travel insurance plan is simple. After picking the plan that works for you, you can get a quote and apply online. Learn more at TDInsurance.com or call one of our licensed insurance advisors at 1-833-962-1143. Feel confident knowing you have the travel coverage from TD Insurance.
Transcript
Speaker 1:
So, you want to learn about car insurance and whether it covers you for stuff like this? Good idea because if you want to drive a car in Canada, the law says there's a minimum amount of standard coverage in each province that you need to have.
Car insurance, it's an agreement between you and a provider, like TD Insurance. You pay a monthly fee called a premium, and they cover the cost of things that can occur in an accident, like damages to your car or property damage to say that gaudy boxwood hedge that your neighbour planted way too close to your driveway.
Car insurance may cover those costs so you worry less about something going wrong with your vehicle, and more about something going right with your neighbour's lawn decor.
Transcript
Speaker 1:
When you rent a car, does your own car insurance cover damage to it? It depends on what type of coverage you have. If you only have basic coverage called liability coverage, then physical damage to, or a loss of the vehicle, won't be covered. If your existing policy includes collision or upset coverage, then physical damage to, or loss of the vehicle could be covered. Either way, my recommendation is, don't lose your car, because that is so inconvenient. Now, if you want to be extra prepared, TD Insurance offers an exclusive out on called the Grand Touring Solution. As the name implies, it's pretty grand. You and anyone under your policy, may be covered for damage to rental vehicles anywhere in Canada and the US. Plus, you'll be reimbursed for emergency roadside service. If this doesn't have you cruising with confidence in your next rental car, I don't know what will.
Transcript
Intro Music
That barrel roll deserves bonus points
If you're watching this, you're probably wondering what factors affect your car insurance premium.
So first things first.
What's a premium?
It's how much you pay
Things that can affect your premium include your driving record and this, and this, and this, and this, and this.
And then there's a deductible.
What is this deductible you ask?
It's the amount you'll be required to pay out of pocket if you make a claim.
So let's say your deductible is $1,000.
If the total bill of, say, a damaged repair claim is $3,200, your provider pays $2,200 and you pay the $1,000 deductible.
The higher your deductible, the lower your premium could be and vice versa.
Excuse me.
Transcript
Speaker 1:
The way others drive may be out of your hands. But, the way you manage your car insurance isn't thanks to handy apps like this one from TD Insurance.
With the TD Insurance app you can manage your payments and billing details, add a vehicle, or update your vehicle usage. Download your pink card, start a claim and view your policies on the fly to save all sorts of time. And what's more, the high tech stuff lets you log in safely and securely using one of your invaluably versatile opposable digits.
Thankfully, we have eight years until she can drive a real car.
Transcript
Breakfast Television Segment Transcript: Tips to Help Protect Your Home & Car While on Vacation
Meredith: 8:23 HERE ON YOUR MONDAY MORNING. IT'S MEREDITH SHAW WITH YOU. YOU'RE WATCHING "BREAKFAST TELEVISION."
WHETHER YOU'RE PLANNING A QUICK WEEKEND GET AWAY OR AN EXTENDED VACATION THIS SUMMER THERE ARE A FEW THINGS TO CONSIDER BEFORE YOU KICK BACK AND RELAX. JOINING US THIS MORNING WITH TIPS ON PROTECTING OUR HOME AND OUR CAR WHILE WE’RE ON VACATION IS VICE PRESIDENT OF TD INSURANCE, BRUNO JAUERNIG. HELLO BRUNO.
Bruno: GOOD MORNING.
Meredith: GOOD MORNING. GREAT TO HAVE YOU HERE. WE WERE JUST TALKING ABOUT SOME OF OUR SUMMER VACATIONS COMING UP. A LOT OF PEOPLE GET REALLY EXCITED ABOUT THAT POSSIBILITY. BUT THEN WE REALLY HAVE TO PREPARE THE PIECES THAT WE’VE GOT, OUR HOME, OUR CAR. WHAT ARE SOME OF THE TIPS?
Bruno: YEAH, SUMMERTIME IS DEFINITELY HERE, AND THE BEST THING TO DO TO YOUR POINT IS JUST TO GET PREPARED. TAKE A LITTLE BIT OF TIME AHEAD OF TIME TO GIVE A KEY TO YOUR TRUSTED NEIGHBOUR OR YOUR FAMILY FRIEND SO THEY CAN LOOK AFTER YOUR HOUSE OR KEEP AN EYE ON YOUR HOUSE WHILE YOU'RE AWAY.
WHAT YOU WANT TO DO IS MAKE YOUR HOUSE LOOKS LIVED IN, RIGHT? MAKE SURE THE LAWN MAINTENANCE IS TAKEN CARE OF. MAKE SURE THAT YOU HAVE YOUR LIGHTS ON TIMERS, AND ONCE YOU DO THAT, THAT'S PROBABLY THE FIRST THING TO DO, AND FOR ANY ADDITIONAL MAINTENANCE THINGS YOU CAN SHUT YOUR MAIN WATER SUPPLY OFF, WHICH WILL ALSO HELP PREVENT ANY POSSIBLE WATER DAMAGE WHILE YOU'RE AWAY.
Meredith: AND WHAT ABOUT, YOU KNOW, SHARING THE FACT THAT YOU ARE GOING ON VACAY WITH PEOPLE AROUND YOU? YOU CAN GET EXCITED ABOUT THAT, BUT SOME OF THAT INFORMATION CAN BE A TIP-OFF, POTENTIALLY
Bruno: DEFINITELY YOU WANT TO KEEP THE EXCITEMENT OF YOUR TRIP TO YOURSELF. YOU DON'T WANT TO POST ON SOCIAL MEDIA THAT ‘HEY I'M GOING TO BE TRAVELLING FROM THIS DATE TO THAT DATE’. THAT'S DEFINITELY SOMETHING YOU DON'T WANT TO DO. HAVING A HOME SECURITY SYSTEM THAT'S PROFESSIONALLY MONITORED WILL ALSO GIVE YOU GREAT PROTECTION. AGAIN, KEEPING THE LIGHTS ON TIMERS, MAKING YOUR HOME LOOK LIVED IN. AND THEN ANOTHER GREAT PREVENTATIVE THING IS UNPLUGGING ANY UNNECESSARY ELECTRONICS THAT YOU MAY HAVE AROUND THE HOUSE.
Meredith: SMART, AND YOU’VE GOT TO BE LIKE A CELEBRITY AND ONLY POST ON SOCIAL MEDIA AFTER
YOU'RE BACK, RIGHT?
Bruno: THAT'S RIGHT.
Meredith: WHAT ABOUT OUR CARS? EVERYBODY IS TALKING ABOUT CARS WITH THE SITUATION THAT WE'VE GOT HERE IN THE CITY RIGHT NOW AND BEYOND. WHAT CAN WE DO TO PROTECT OUR VEHICLES?
Bruno: IF YOU'RE TAKING A ROAD TRIP THIS SUMMER THE BEST THING TO DO IS MAKE SURE THAT YOU'RE UP TO DATE ON YOUR SCHEDULED MAINTENANCE, MAKE SURE YOUR TIRES ARE INFLATED PROPERLY - I KNOW IT SOUNDS LIKE A SIMPLE THING TO DO BUT IT'S GREAT FROM A SAFETY PERSPECTIVE AND FUEL ECONOMY.
AND THEN ALSO, IF YOU'RE PLANNING TO TRAVEL OUTSIDE OF CANADA, JUST MAKE SURE THAT YOU'VE GOT ADEQUATE COVERAGE IF YOU'RE TRAVELLING TO THE U.S., FOR EXAMPLE.
DON'T OVERLOAD YOUR VEHICLE, ESPECIALLY A ROOF RACK. IF YOU HAVE A ROOF RACK, KEEP THAT IN MIND TO KEEP IT WITHIN THE MANUFACTURER'S GUIDANCE AREAS.
IF YOU'RE GOING TO LEAVE YOUR CAR AT HOME, REMOVE ANY PERSONAL ITEMS THAT YOU MAY HAVE AND PARK IT IN A SECURE LOCATION LIKE A GARAGE, IF YOU CAN.
Meredith: KEEPING ON THE VEHICLE THEME HERE, IF YOU DO GO AWAY ON VACATION AND YOU'RE RENTING ONE AT YOUR DESTINATION, A LOT OF TIMES THERE'S QUESTIONS ABOUT INSURANCE FROM THE RENTAL COMPANY. ARE YOU COVERED WITHIN YOUR CURRENT CAR INSURANCE? ALL OF THAT.
Bruno: YEAH, THAT CAN BE A BIT OF A TRICKY ONE. DEFINITELY SPEND A LITTLE BIT OF TIME, CHECK YOUR EXISTING POLICY TO SEE IF YOU HAVE COVERAGE. AT TD INSURANCE OUR CUSTOMERS WHO HAVE THE GRAND TOURING SOLUTION DO HAVE COVERAGE FOR RENTAL CARS IN CANADA OR THE U.S., LOSS OR DAMAGE.
ALSO, IF YOU HAVE A CREDIT CARD, MOST PEOPLE OBVIOUSLY DO, CHECK YOUR CREDIT CARD, BECAUSE THEY OFTEN HAVE RENTAL CAR INSURANCE COVERAGE. AND THEN JUST CHECK WITH THE RENTAL CAR INSURANCE COMPANY TO SEE WHAT THE REQUIREMENTS ARE AND SEE IF YOU ALREADY HAVE THAT COVERAGE, THEN YOU WON'T NEED TO CONSIDER PAYING FOR IT THROUGH THEM.
Meredith: 30 SECONDS LEFT HERE. CAR AND HOME NOT THE ONLY INSURANCE TO THINK ABOUT WHEN TRAVELLING. THERE'S ALSO TRAVELLER'S INSURANCE.
Bruno: DEFINITELY. A LOT OF PEOPLE DON'T REALIZE WHEN YOU'RE TRAVELLING WITHIN CANADA YOUR PROVINCIAL HEALTH COVERAGE MAY NOT COVER YOU FULLY. SO, IF YOU HAVE A TRAVEL EMERGENCY, COSTS CAN ADD UP QUICKLY. IT'S GREAT TO HAVE PEACE OF MIND COVERAGE WITH AN AFFORDABLE TRAVEL INSURANCE POLICY.
Meredith: EXCELLENT. BRUNO, THANK YOU FOR BEING HERE. IT’S TDINSURANCE.COM/TRAVELTIPS.
Bruno: THAT'S IT. THANK YOU.
Meredith: THAT'S WHERE WE CAN FIND OUT MORE ABOUT THIS. BRUNO THANK YOU FOR BEING HERE. THERE’S MORE BT COMING UP, RIGHT AFTER THIS. HAPPY VACATIONING.
Bruno: YES.
Transcript
BT x TD Electric Vehicle Insurance – Segment Transcript
Melanie: Good morning and welcome back. You are watching Breakfast Television. Happy Friday to you. In case you didn’t know April is Earth month and whether you’re looking to save money on gas or you want to be more environmentally friendly, an electric vehicle may be the perfect way to start. So here to break down what you need to know when it comes to EV insurance is Bruno Jauernig, Vice President at TD Insurance. Good morning to you.
Bruno: Good morning.
Melanie: There is such an interest right now in that whole EV-hybrid realm. Can you talk a little bit about what you’ve seen from a coverage standpoint on what people are saying. How many people are rushing toward you?
Bruno: Yeah, I mean, EVs and hybrids, um you know, they can’t make them fast enough these days and they’re hard to find, so we’ve seen that the number of our customers who are looking for EVs and hybrids is doubled over the last couple of years. So we’re excited to see that. But we’re also seeing more and more questions come from our customers on EVs and what they should be aware of as it relates to EVs in general and insurance.
Melanie: Very good. Okay, so people are looking for the EVs, they’re looking for the hybrids, but at the same time they’re saying what does it mean for me when it comes to coverage? So what should they be aware of?
Bruno: Yeah, well the great thing is EVs and hybrids really it’s the exact same process and it’s the exact same coverage that you get so if you’ve ever gone through an auto insurance policy purchase, you’d be very very familiar with the process. At TD though, we’re really big fans of the environment and really big fans of EVs, so we do offer a few extra things, specifically for EV and hybrid drivers. We have a greenwill discount so you can save 5% off your insurance rates just by driving an EV or a hybrid vehicle, and the great thing is that’s combinable with other discounts. So if you bought your insurance policy online and save 10% you can add this in and for 15% savings right off the top which is really really great.
Melanie: You just said a ‘ding ding ding’ word that people like hearing and that is savings. Every penny counts these days, right?
Bruno: Absolutely
Melanie: It’s very difficult for many people’s wallets. Let’s talk about this. The unfortunate scenario where let’s say you drive an EV and you get into an accident, things happen. What is that process like then when it comes to your insurance?
Bruno: Well, getting into an accident is never a great experience. The thing to keep in mind with EVs is not all repair shops are equipped to properly repair EVs, so you do need to check into that in advance. A big question about repairs is actually the battery, because the battery is such an integral and expensive part of the vehicle, so at TD Insurance we will replace that battery if it’s not repairable. We also have our network of auto centres, so again, getting into an accident and the stress of the accident claim is a tough experience. We offer a one-stop-shop where you can talk to an advisor, get a rental vehicle and get your car repaired all in one place. And we’ll even try to get you into an EV rental if your EV is in for repairs, which is great. Our auto shops are certified by a wide range of OEM manufacturers, including some of the EV manufacturers like Tesla, so you can really rest assured that you’re well covered.
Melanie: It’s one less thing to have to worry about, right? As you say should you get into an unfortunate situation of an accident, that you can say alright it’s in your hands, you know where to send me. Where can we send our viewers right now if they want some more information? What’s the website?
Bruno: They can head on over to tdinsurance.com/ev
Melanie: Okay, and there’s going to be a lot of interest there, so thank you so much for that Bruno. And we’ll put all of that on our website for you! We’re going to take a quick break here, sitting at 7:50 right now. Got anything to celebrate this weekend?
Bruno: It’s Earth Day tomorrow.
Melanie: There you have it. Bruno’s got it. But we’re also celebrating you with birthdays, everything. Anniversaries, everything you want to do. Happy Birthday Earth.
Transcript
Breakfast Television Segment Transcript: Tips to help prevent potential car theft
Announcer: Learn tips and information on how your car insurance can protect you in case of car theft.
Sid: Welcome back to breakfast television Sid Seixeiro here with you 743 on a monday. So according to the Financial post, Ontario's car theft rates have exponentially increased by 86% in the last few years, leaving car owners deeply worried. There are many ways you can protect yourself from the impact of car theft. There are things you can do. Here to tell us more is VP of TD Insurance Fraud Farrukh Hussein.
Sid: Farrukh Good morning. Welcome to the show.
Farrukh: Morning, Sid. How are you?
Sid: I'm good. I'm good. Boy, is this in the news right now and a lot of people are worried about it. Just generally, how would you describe car theft right now in this province and how it's affecting people? Farrukh: You know? Sid You already mentioned car thefts are up significantly. It's a real issue and criminals are stealing these vehicles to make money by either exporting them for sale or they're also fraudulently changing the identity of the car and selling them domestically to unsuspecting Canadians. This is a national issue. However, Ontario is the hardest hit province. In the first half of 2023, car thefts in Ontario were up 31% of a record high that was already hit in 2022. So car thefts can happen to anyone at any time. However, there are some precautions you can take to protect your car against theft and also having the right insurance policy will ensure that you reduce and or eliminate any financial impact in the unfortunate event your car is stolen.
Sid: Okay, So let's let's talk about the ways to minimize the impact here, because it's it'll change your life like that. And obviously it's a pretty major thing. Our insurance policy. How does that protect you first?
Farrukh: First, you know, it's really important for you to understand what you're covered for right now in your policy. So contact your insurance and figure that out. Because if you opt in for one of the following three optional coverages, be it comprehensive, be it specified perils or all perils, you will have protection against auto theft. And depending on which coverage you have, you may also be covered for rental cars if your car is stolen. So really important to figure out what you're covered for in your existing coverage. And if you need more information to understand how optional coverages can protect you, you can contact TD Insurance or visit us at TD Insurance dot com.
Sid: So what are the other ways in which people can protect themselves and like, I know you're going to go through a bunch of stuff that some people might think are obvious, but you would be stunned at how often these normal things do not happen in people's daily lives. Please, Farrukh, go down the list. Farrukh: Yeah, there's actually a lot you can do.
Sid: Seriously.
Farrukh: Some of the basics out. Lock your car. Triple check that it's locked. Never keep your car running unattended.
Sid: Can you say that one again please?
Farrukh: Yeah, and triple check that it's locked properly.
Sid: Yeah. And leave your car unattended while it's running. Thing. Yeah. I can't believe we have to say that out loud with humans watching the show. But we do, because sometimes it happens. Please continue.
Farrukh: If you have a garage, please park your car in the garage. Also consider, you know, always keeping the exterior of your home lit. So if there are any uninvited visitors, they're seen. You might also consider installing cameras on the exterior of your home, which can act as a deterrent. Sid: That we're going to. Farrukh: Do. Now, on top of those basics, though, it's if you have a professionally installed anti-theft tracking device now, that will track your car real time if it's ever stolen. So what that does is it acts as a deterrent for criminals. But even more importantly, if it's stolen, it drastically increases the chances of recovery. If you're a TD insurance customer in Ontario with a professionally installed anti-theft tracking device, you may be eligible for a 15% discount on your theft related coverage. Sid: So we got about 90 seconds left. Your car has been stolen. It happened to you. It's never happened before. What do you do?
Farrukh: First thing, contact your local police station. File a report, jot their report number down, because the next thing you have to do is contact your insurer, start a claim where are you going to have to give the police report number. And if your insurance customer, you can immediately start your claim on the TD insurance app, where you can track the progress of your claim easily and conveniently right on your phone.
Sid: Where can we get more info online?
Farrukh: For more tips on how to protect your car, visit us at TD insurance dot com forward slash antitheft.
Sid: Awesome Farrukh. Good to see you. They should have told you this before we came up. We're now going to throw to celebrations. Okay. It was an interesting moment because my voice is going to go high pitched when we're celebrating you in the room may or may not join me. You are welcome to join me.
Farrukh: I'm going to join it.
Sid: I'm definitely going, as always. But I really shouldn't have said anything. It's better if you didn't know what I'm asking, right? We're celebrating.
Farrukh: Yeah. Let's go.
Sid: TD. Birthday celebrations. Maybe Ted picks. I'm still pushing for it. I never get it. I know it's your birthday today.
Farrukh: but last night
Sid: Happy birthday Farrukh! Look at this. Happy 25th.
Transcript
Sid: IT’S 7:46 ON THIS WEDNESDAY. WELCOME BACK TO BT. SID SEIXEIRO HERE WITH YOU.
AS A DRIVER, IT'S MANDATORY TO HAVE INSURANCE IN ONTARIO, BUT WE MAY NOT UNDERSTAND HOW OUR CAR INSURANCE PREMIUM IS CALCULATED, BECAUSE IT'S KIND OF COMPLICATED. THAT'S WHY WE'VE INVITED GOOD FRIEND BRUNO JARINIG, VICE PRESIDENT OF TD INSURANCE, TO SIMPLIFY THIS PROCESS AND HELP US WITH WAYS TO SAVE ON CAR INSURANCE.
BRUNO, WELCOME BACK TO THE SHOW.
Bruno: THANK YOU, SID.
Sid: LET'S GET RIGHT TO IT HERE. WHAT DOES CAR INSURANCE COVER? WHY IS IT SO IMPORTANT?
Bruno: UNFORTUNATELY, ACCIDENTS DO HAPPEN. NO ONE WANTS TO PLAN TO HAVE AN ACCIDENT, BUT CAR INSURANCE IS THERE TO HELP OFFSET ANY SERIOUS FINANCIAL LOSS.
SO, YOUR CAR REPAIRS OR REPLACEMENT, SHOULD YOU BE IN AN ACCIDENT; DAMAGE TO PERSONAL PROPERTY, SHOULD THAT HAPPEN; PERSONAL INJURY AS WELL SO IF YOU'RE INJURED OR YOUR PASSENGERS ARE INJURED; COST OF MEDICAL CARE AND REHABILITATION IS COVERED AND OF COURSE AUTO THEFT, WHICH IS BECOMING MUCH MORE OF AN ISSUE IF YOUR CAR IS STOLEN THE COST OF REPLACEMENT IS ALSO COVERED.
Sid: THAT'S A MAJOR, MAJOR ISSUE FOR SURE. SOME OF THE FACTORS THAT INFLUENCE THE COST OF YOUR CAR PREMIUM ARE WHAT?
Bruno: DOZENS AND DOZENS OF FACTORS. SOME VERY COMPLICATED MATHEMATICAL EQUATIONS, BUT SOME OF THE MAJOR THINGS INCLUDE YOUR CAR ITSELF. THE YEAR, THE MODEL, THE MAKE, OF COURSE. EVEN THE OPTIONS YOU CHOOSE ON YOUR VEHICLE COULD HAVE AN IMPACT ON THE ESTIMATED COST OF REPLACEMENT OR REPAIR.
THINGS LIKE WHERE YOU LIVE. OBVIOUSLY IF YOU LIVE IN A LARGE URBAN CENTRE LIKE TORONTO, THE LIKELIHOOD OF AN ACCIDENT IS MUCH HIGHER THAN LIVING IN A SMALLER TOWN, SOMETHING LIKE ERIN, FOR EXAMPLE. YOUR DRIVING EXPERIENCE, HOW MANY YEARS YOU'VE BEEN LICENCED, YOUR DRIVING RECORD, WHETHER YOU’VE BEEN IN AN ACCIDENT PREVIOUSLY (AN AT-FAULT ACCIDENT). AND OF COURSE, THE OTHER DRIVERS ON YOUR POLICY AS WELL. THEIR DRIVING EXPERIENCE AND THEIR DRIVING RECORD AS WELL.
Sid: SO, INSURANCE RATES ARE GOING UP, YOU MENTIONED THEFT. BUT THERE ARE SO MANY REASONS WHY THE NUMBER IS RISING. WHERE ELSE DO YOU WANT TO GO WITH THAT?
Bruno: INFLATION HAS BEEN A BIG ISSUE IN THE CAR REPAIR SPACE AS WELL. WE'RE SEEING THE COST OF AUTO PARTS AS WELL AS THE COST OF LABOUR INCREASING. SO THAT'S DRIVING UP COSTS OVERALL. THERE'S MORE DRIVERS ON THE ROAD. SO, WE'RE SEEING CANADA'S POPULATION GROW. WE'RE SEEING OUR DRIVING HABITS RETURN TO PRE-COVID LEVELS. SO THAT'S DRIVING UP MORE ACCIDENTS UNFORTUNATELY, AND THEN YOU MENTIONED AUTO THEFTS. LAST YEAR OVER $1 BILLION IN CLAIMS WERE PAID OUT FOR AUTO THEFTS AND THAT IS SIGNIFICANTLY HIGHER OVER THE LAST FEW YEARS.
Sid: WHAT ARE SOME OF THE WAYS WE CAN SAVE HERE ON CAR INSURANCE? WHAT ARE THINGS PEOPLE NEED TO KNOW AT HOME THAT THEY MIGHT NOT KNOW?
Bruno: AT TD INSURANCE WE LIKE TO THINK WE OFFER MORE WAYS TO SAVE THAN ANYONE ELSE. IN FACT, WE OFFER 30 PLUS WAYS TO SAVE ON HOME AND AUTO INSURANCE. WE WANT YOU MAKE SURE YOU HAVE THE RIGHT COVERAGE BUT ALSO ALL THE SAVINGS YOU’RE ENTITLED TO. SO, BUNDLING YOUR CAR AND HOME INSURANCE OR TENANT AND CONDO INSURANCE WILL DEFINITELY HELP YOU SAVE. ANY ONE OF OUR 700 PLUS PARTNERSHIPS WITH ALUMNI, PROFESSIONAL AND EMPLOYER ORGANIZATIONS ALSO PROVIDES DISCOUNTS. THINGS LIKE BUYING YOUR INSURANCE ONLINE WILL ALSO HELP YOU SAVE 10%. AS WELL, THERE'S DISCOUNTS FOR OTHER THINGS AS WELL. WE HAVE A WHOLE RAFT OF THEM THAT YOU CAN FIND OUT ON OUR WEBSITE AS WELL.
Sid: JUST TO CIRCLE BACK BEFORE WE SIGN OFF HERE, AND I’M ASKING FOR A FRIEND WHO MAY HAVE A LOT OF PARKING TICKETS - THAT HE'S PAID FOR - BUT HAS A LOT OF PARKING TICKETS, CAN THAT AFFECT YOUR INSURANCE RATES?
Bruno: PARKING TICKETS WILL NOT IMPACT YOUR INSURANCE RATES SID, SO YOU'RE OKAY.
Sid: I'LL LET HIM KNOW. I'LL CALL HIM LATER AND SAY ALL GOOD, ALL IN THE CLEAR. WHERE CAN PEOPLE FIND MORE INFORMATION?
Bruno: TDINSURANCE.COM/PREMIUMS
Sid: BRUNO JAUERNIG, TD INSURANCE, VICE PRESIDENT. BRUNO, HAVE A GOOD EASTER WEEKEND
Bruno: THANK YOU VERY MUCH.
Sid: APPRECIATE YOU.
Transcript
Breakfast Television Segment Transcript: Winter Weather Tips for Home & Car
Meredith: YEAH, WINTER BUSINESS.
WE'RE GOING TO GET DOWN TO IT. IT’S 7:45 ON YOUR WEDNESDAY MORNING. YOU'RE WATCHING "BREAKFAST TELEVISION." I'M MEREDITH SHAW.
BURIED CARS, SLIPPERY ROADS, WHITEOUTS, CRAZY WIND. CANADIAN WINTER WEATHER CAN HIT HARD AND FAST. SO, IT'S IMPORTANT TO BE PREPARED. IN 2022 TORONTO HAD A SNOWSTORM, ABOUT 48 CENTIMETRES OF SNOW IN ONE DAY. HERE WITH TIPS ON PROTECTING OUR CARS, OUR HOMES, OURSELVES IS VICE PRESIDENT OF TD INSURANCE NATALIE SIMS, GOOD MORNING.
Natalie: GOOD MORNING!
Meredith: GOOD MORNING, IT’S GREAT TO HAVE YOU HERE.
Natalie: THANKS FOR HAVING ME.
Meredith: WE WERE TALKING JUST BEFORE WE CAME ON HERE, THIS IS A GOOD MOMENT TO BE SPEAKING ABOUT THIS, BECAUSE WE'RE IN BIT OF A -- DARE I SAY -- NO SNOW MOMENT. WE CAN PREPARE OURSELVES. WE KNOW THAT WINTER IS NOT DONE WITH US. SO LET'S ADDRESS HOW WE PREPARE OUR HOMES AND CARS FOR THIS WINTER WEATHER.
Natalie: THE FIRST THING TO DO IS REALLY CHECK OUT THE WEATHER REPORTS.
IT'S REALLY IMPORTANT TO UNDERSTAND WHAT'S COMING OUR WAY. IF THE WEATHER IS GOING TO BE VERY TREACHEROUS, YOU MIGHT WANT TO CHANGE YOUR TRAVEL PLANS. STAY AT HOME, IF THAT'S SOMETHING THAT'S POSSIBLE.
WHEN YOU THINK ABOUT YOUR HOME, LET'S MAKE SURE THAT WE'RE STOCKED UP WITH SALT AND SAND SO THAT WE'RE READY TO SPRINKLE IT ON THE SIDEWALK AND ON THE DRIVEWAY. AND IF YOU OWN A SNOW BLOWER, MAKE SURE THAT IT'S IN GOOD WORKING ORDER.
WHEN YOU THINK ABOUT PREPARING YOUR CAR, THE THINGS THAT YOU REALLY WANT TO HAVE ON HAND, YOU WANT A SNOW BRUSH, YOU WANT AN ICE SCRAPER AND A SHOVEL, ALL STORED IN YOUR VEHICLE.
YOU'LL GET BETTER TRACTION IN COOLER TEMPERATURES WHEN YOU HAVE WINTER TIRES ON YOUR VEHICLE.
Meredith: NOT ALL-WEATHER, RIGHT? THERE'S A DIFFERENCE?
Natalie: THAT'S RIGHT.
Meredith: THERE'S A DIFFERENCE. WINTER TIRES.
Natalie: WINTER TIRES ON YOUR CAR. WINTER TIRES ARE A GREAT IDEA, ALSO IF YOU'RE A TD INSURANCE CUSTOMER LIVING IN ONTARIO, YOU'LL ACTUALLY BENEFIT FROM A DISCOUNT ON YOUR AUTO INSURANCE POLICY WHEN YOU HAVE WINTER TIRES ON YOUR VEHICLE.
THE OTHER FUNDAMENTALS, I MEAN, WE WANT TO MAKE SURE THAT OUR WINDSHIELD WASHER FLUID IS TOPPED UP, THAT THE WIPERS ARE IN GOOD WORKING ORDER. ANOTHER GREAT THING, IF YOU ARE A TD INSURANCE CUSTOMER, YOU CAN ACTUALLY ENROLL TO RECEIVE SEVERE WEATHER AND SAFETY ALERTS THROUGH OUR TD INSURANCE APP.
Meredith: AMAZING. I LOVE THAT YOU MENTIONED THE SNOW BLOWER MAKING SURE IT'S IN GOOD WORKING ORDER. ALSO MAKE SURE THAT YOUR NEIGHBOUR HAS ONE. ALWAYS HAVE A NEIGHBOUR WITH ONE, THAT'S A GOOD THING. THE SNOWSTORM HAS PASSED, NOW WHAT ARE A WE DOING WITH OUR HOME MAYBE IN PARTICULAR?
Natalie: WHEN IT COMES TO OUR HOME, WE REALLY WANT TO BE ON THE LOOKOUT AND MAKE SURE THAT WE ARE ENSURING THAT WE'RE PROTECTING OUR HOMES AGAINST HEAVY MELTING SNOW OR ICE BUILD-UP DAMAGE. SO THAT REALLY MEANS WATER. LET'S MAKE SURE THAT YOU ARE ON THE LOOKOUT FOR ANY EVIDENCE OF WATER ENTERING YOUR HOME. THAT INCLUDES LOOKING FOR BLISTERING PAINT. THAT'S ONE OF THOSE KEY SIGNS. AS WELL AS WET SPOTS ON THE INTERIOR WALLS OR CEILING OF YOUR HOME.
Meredith: IT'S TOUGH WITH ALL THE DIFFERENT TEMPERATURES. EVEN WHAT WE'RE EXPERIENCING NOW, GOING FROM REALLY COLD TO WARMER, THAT CONDENSATION AND MOISTURE CAN SHOW UP IN A DIFFICULT WAY.
Natalie: YOU GOT IT.
Meredith: WHAT ABOUT TIPS FOR WINTER DRIVING? HOW ARE WE GOING DOING THAT BETTER?
Natalie: WE'RE GOING TO BE THE BASICS AND DO THEM REALLY WELL. DRIVE SLOWLY, KEEP YOUR DISTANCE, YOU'RE GOING TO KEEP IN MIND THAT WINTER CONDITIONS CAN VERY QUICKLY DETERIORATE. YOU WANT TO MAKE SURE THAT YOU'RE AVOIDING ANY SUDDEN BRAKING OR ACCELERATING. THAT CAN CAUSE SKIDDING. WHEN IT COMES TO GETTING READY TO LEAVE YOUR HOUSE AFTER A SNOWSTORM, LET'S MAKE SURE THAT WE'RE CLEARING OUR CAR COMPLETELY. THAT'S ALL ICE, ALL SNOW, AND DON'T FORGET YOUR ROOF. WE ALL KNOW WHAT HAPPENS WITH THAT MELTING SNOW ON THE TOP OF YOUR ROOF, IT CAN ACTUALLY SLIDE DOWN AND BLOCK YOUR WINDSHIELD OR CAN ACTUALLY FLY OFF OUR CAR AND THAT CREATES A HAZARD FOR YOURSELF OR OTHER MOTORISTS ON ROAD.
Meredith: REALLY IMPORTANT THINGS TO KEEP IN MIND, ABSOLUTELY, AS WE NAVIGATE OUR WAY THROUGH THESE WINTER MONTHS, BOTH FOR OUR HOME AND CARS AND REALLY OURSELVES.
Natalie: AND OURSELVES. AND IF YOU ARE IN THE UNFORTUNATE EVENT WHERE YOU ACTUALLY ARE IN A CAR ACCIDENT, I THINK IT'S REALLY IMPORTANT JUST TO REMIND OURSELVES OF WHAT TO DO.
IF THERE ARE ANY INJURIES, YOU WANT TO CALL 911 AND YOU'RE GOING TO WANT TO DO YOUR BEST TO STAY CALM.
IF YOU ARE A TD INSURANCE CUSTOMER, YOU CAN EASILY START YOUR CLAIM AS WELL AS ARRANGE FOR A TOW IF THAT'S NECESSARY THROUGH OUR TD INSURANCE APP.
YOU ALSO ARE GOING TO THEN WANT TO MAKE SOME DECISIONS. YOU'VE GOT THE OPPORTUNITY TO GO TO ONE OF OUR TD INSURANCE AUTO CENTRES WHERE A CLAIMS ADVISOR, REPAIRS AND RENTALS ARE ALL IN ONE PLACE. ALTERNATIVELY, YOU CAN CHOOSE A SHOP FROM OUR NETWORK OF PREFERRED VENDORS OR OF COURSE AN AUTOSHOP OF YOUR CHOICE.
Meredith: ONE-STOP-SHOP, WE LOVE THAT. MAKING IT EASY. NATALIE, THANK YOU FOR BEING HERE TODAY. WHERE CAN PEOPLE FIND OUT MORE INFO ABOUT THE TIPS?
Natalie: WINTER TIPS FOR YOUR HOME AND AUTO CAN BE FOUND ON TDINSURANCE.COM/WINTER.
Meredith: THANKS FOR BEING HERE. HAPPY "BT" DEBUT!
Natalie: THANK YOU!
Meredith: THERE'S MORE "BREAKFAST TELEVISION" COMING UP AFTER THIS.