TD Insurance COVID-19 Travel Insurance Information
Do I have medical emergency coverage for COVID-19?
Do I have coverage under Trip Cancellation and Trip Interruption Insurance if I cannot depart from or return to my province/territory of residence because I tested positive for COVID-19 before my flight?
You are eligible for Trip Cancellation/Trip Interruption coverage due to COVID-19 provided you:
- Book a trip to a destination before the "avoid non-essential" or "avoid all" travel advisory issued by the Government of Canada is in effect for that destination (or globally) and
- Purchase TD Trip Cancellation and Trip Interruption Insurance for a destination, before the "avoid non-essential" or "avoid all" travel advisory issued by the Government of Canada is in effect for that destination (or globally
What is the coverage amount for COVID-19 related claims?
Am I covered for the cost of a COVID-19 test that is required to depart from or return to my province/territory of residence (including molecular/PCR testing)?
If I am already at my destination and an "Avoid all non-essential travel" or "Avoid all travel" advisory is issued, am I still covered for COVID-19 related claims?
Who do I contact to discuss my travel insurance coverage?
24 Hour Emergency Assistance Number
For any questions about your Trip Interruption/Trip Cancellation coverage, you can call our Administrator 24 hours a day/7 days a week:
Customer Service Phone Number
For more general customer service questions, you can call the Administrator at:
General questions regarding COVID-19
please email Global Excel at TDI.Claims@GlobalExcel.com.
For urgent enquiries about